May 15, 2020
Heirlooms London invite you to a world of luxury
Located in the beautiful countryside of West Sussex, England, Heirlooms are the UK’s leading manufacturer of fine quality linens regarded by their prestigious clients as the best in the world.
Heirlooms exclusive, and growing client base, includes British and International Royalty, world-renowned interior designers, superyachts and private individuals.
The success of Heirlooms product ranges comes from collaborating with leading Italian weavers ensuring that the very highest grades of cotton are sourced, spun and woven to create exceptional fabrics. From the silky 1000tc Giza cotton sateen, 800tc cool crisp percale and high-quality 300tc sateen each fabric type is the very best that it can be. The fabric arrives in West Sussex where Heirlooms team of highly skilled cutters, machinists and embroiderers craft the linens into the final products for their clients. The meticulous attention to detail throughout the process ensures that Heirlooms stands far above any other linen manufacturer.
Heirlooms are a dynamic forward-thinking team who share a vision of quality, passion for perfection and the desire to created linens of lasting beauty providing our clients with the best night’s sleep. We are not only a manufacturer but our years of experience enables us to design luxurious, yet practical, linens to give the final wow factor for the interior which they are to adorn.
With that sense of honour, our friendly team and approachable nature have formed close working relationships with all our clients who return repeatedly for their linen requirements and it is a joy to be of service to them.
Heirlooms recently created a Home Collection Catalogue of ready-made and made-to-order linens to bring greater access to a wider international client base. Taking inspiration from world-class designers we selected a range of popular designs for clients who wanted a readily available range before indulging in creating their own unique bespoke design.
It is a great privilege to bring the very best quality of fabrics to our clients so they too can experience what it feels to have truly great linens and we never take that for granted.
Over the years we have developed an enviable reputation within the industries that we work (Interior designers and Superyachts). Not only the quality of our products but also our dedication, passion and open and friendly nature that make our clients feel at home when communicating with us and give a real personal connection to our products and service.
We are on a very exciting journey and are absolutely thrilled to have the opportunity of introducing our wonderful company to your clients. New clients always comment that they wished they had known about us sooner and we are continuing to develop our promotional activity to reach out to more clients.
What are the biggest challenges of 2020 and how will you be rising to them?
When we started looking at the year ahead last year to 2020 who would have thought we would be in the midst of a global pandemic. Our businesses have all had to change and adapt within days and there will be more challenges to come. But as Darwin says it’s not the strongest that survive but those most responsive to change. Our challenges had been the influx of lesser quality materials on the high street and a buy now and discard later society. But the pandemic has changed people’s mindsets and they are now more than ever understanding that quality and excellence is something that should be invested in for the future. To meet the needs of our clients who have more urgent needs the creation of the Home Collection offers a capsule range of our most popular finishing styles that are available for immediate dispatch. The products are made using exactly the same high fabrics and precision in manufacturing. Our investments over the last 3 years in our manufacturing processes are enabling us to meet that growing demand.
Can you define what you are celebrating this year about being a British brand?
As a British manufacturer, we are immensely proud to be the only linen company to have been awarded the Royal Warrants to both Her Majesty the Queen (2005) and His Royal Highness the Prince of Wales (2012). The essence of those warrants is based on service, quality, excellence and honesty. These values are at the core of our business ensuring we uphold the very best of British craftsmanship and professionalism.
In today’s society that is much more aware of sustainability and environmental factors, Heirlooms, through our Royal Warrant Association and the foresight of HRH the Prince of Wales, has for the last 10 years been integrating such principles into our everyday working environment and those of our materials suppliers.
What are you feeling most positive and optimistic about in terms of your brand’s development and growth in 2020?
All successful brands know that there is no such thing as an overnight success! It takes years of dedication, determination and the constant pursuit of excellence and perfection to develop a world-class brand. Testimonials and recommendations from a growing client base give the company confidence their path is the correct one. It is this combination that is propelling Heirlooms into 2020 as one of the most reputable brands for the future in luxury home linens with a quality and service our clients can truly rely on.
We would love to hear any story or anecdote that defines how your brand engages with its customers
I am a massive fan of Heirlooms and have been for years….. your work is impeccable and the quality is the best in the business. The client who specifies quality linens for luxury projects.
Yacht “Can I also just add I have been extremely impressed by the efficiency and understanding of my needs, it’s rare to find such excellent service so thank you.
“Wow! That’s amazing. It’s so nice to have such an incredible service. I LOVE these linens. I was put on to them by friends of mine who own a mega yacht which I was fortunate enough to stay on. (lucky me). ….the Hostess …. and I commented on how amazing the linen was and she said she’d tried every brand and this was by far the best ever linen. After that trip, I was sold!” – Private Australian Client.
“I just wanted to say that the linens arrived yesterday and I slept on them for the first time last night. I am absolutely blown away by the quality and beauty of the end result. You have a customer for life! Thank you so much. Please give my compliments to the staff who were part of the process of making my items and a special thanks to you for your tireless work helping me make all the decisions for my first order :)” – Residential client – New Zealand
A: 2 Arun Business Park, Bognor Regis, West Sussex, England
T: +44 (0) 1243 820252
W: Heirlooms Linens